Return & Refund Policy
At FashionByDeal, your satisfaction is our priority. If you’re not happy with your purchase, we’re here to help.
1. Return Policy
You can return your item within 7 days of receiving it if:
- The item is damaged, defective, or incorrect
- The item is unused, in its original condition, and with original packaging
Items not eligible for return:
- Used or worn products (e.g., opened lenses or personal care items)
- Items on final sale or clearance
- Items returned after 7 days
2. Refund Process
If your return is approved:
- You can get a refund, replacement, or store credit
- Refunds will be issued to your original payment method within 5–7 working days
3. How to Request a Return
To request a return, please:
- Email us at support@fashionbydeal.com
- Mention your order number, reason for return, and clear photos (if damaged)
- We’ll guide you through the return process
4. Shipping for Returns
- If the return is due to our mistake (e.g., wrong or damaged item), we will cover the return shipping.
- If it’s due to a change of mind, shipping charges will be the buyer’s responsibility.